Property Software

Business Growth

The role of connectivity in the future of the property market

To enable a new era for the property market, connectivity needs to become a priority for estate agents looking to take their business to the next level and provide an even better service to their customers. We will be running meetings with the Coadjute team across various dates in January 2022, where you can find out more about our new features within Openview.

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Automation

Sustainability and automation – how you can reduce your carbon footprint

We have all heard the terrible forecasts and listened to Sir David Attenborough’s speeches on the environment and the “We still have time to act” message could not be more central in all our thoughts, including the Government. There can be no doubt that the biggest thing to affect the UK property industry over the next 10 years will be environmental sustainability and the adverse effects of global warming. This is based on the simple fact that a massive 40% of the UK’s emissions come from households. Yet, in speaking to our agents at the coal face we have found that very few (less than 5%), actually have a policy, to achieve net-zero by 2050, especially worrying when this date is set in Law and even more surprising when over 50% of our clients recognised sustainability as a “very serious” issue for the industry. Maybe the explanation is in that …

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Business Growth

How using the right tech can help to transform an agency’s business

Tech, as it has been shown more than ever during the pandemic, can be a wonderful thing – bringing people closer together, providing entertainment, making life more convenient, saving lives and keeping the country running during its biggest health crisis in a century. But tech solutions on their own aren’t always the answer – it needs to be the right tech, utilised in the correct way to really answer a need or desire. And it needs to evolve the market rather than attempting to disturb or disrupt it, as some PropTechs do. We often hear from agents that they are faced with too many PropTech solutions, with PropTech that is answering a question that no-one was asking. However, getting the right tech in place can help to transform, grow and enhance an agency business.The big question is – how do you go about choosing the right products and services? Here, …

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Automation

Revealed – how automation can help agents keep their businesses fully secure

A news story on the 15th of July 2021 (below) will have set alarm bells ringing for agencies up and down the country when it was revealed that a former employee of a high-profile London agency had been accused of stealing the firm’s client database and handing it to a competitor agency in the local area. There have also been other stories about employees stealing cash from an agency and forcing it to close. Mercifully, such incidents are very rare, but they do happen. These incidents highlight the need for agents to have strong security measures and protocols in place, to reduce the chances of databases or money being stolen. This is important for both large corporate agencies and local one-branch agencies alike – who handle large volumes of money and data on an annual basis. How can agents keep themselves safe? Automation really comes into its own when it …

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Automation

Now Is The Time To Work Together

With the stamp duty holiday nearing an end, it has never been such an important time for every stakeholder of your business to work together. Whether it be buyers, sellers or conveyancers, the market is being pushed to its limit as more and more buyers rush to beat the deadline. According to Rightmove, approximately 700,000 homes are nearing completion significantly putting pressure on the resources of agents. From 1st July 2021, the threshold to which stamp duty begins is £250,000, from September 2021 stamp duty will be paid on any property bought over £125,000. First time buyers however will not pay any stamp duty on properties costing up to £300,000. The good news is, should a situation arise in the future, where you’re significantly being put under severe strain to get property purchases over the line, our Openview property software can help. Openview allows every stakeholder of your business to …

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Business Growth

Engage Your Agency With Openview

Manage. Engage. Automate. This blog is the second in a series of three blog posts exploring the Openview ecosystem. If you missed our first blog exploring how Openview can help you manage your business, please click here to read it. In this blog, we are going to be looking closer at the engage side to Openview. How can Openview assist your business in engaging with clients, colleagues and partners? How can we enhance your communications through our innovative solutions? In today’s current market, it’s quite clear how important communicating with every stakeholder of the business is, that’s why engagement is a crucial element in our ecosystem. To begin with, the engage part of our Openview ecosystem comes in three distinctive components, Openview Assist, Openview Connect and Openview Services. Openview Assist has been designed to look directly at your business; we’ll conduct a consultancy on your business looking at the four …

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Business Growth

Manage Your Agency With Openview

Manage, Engage and Automate with Openview. But what do we mean by this? This blog is part 1 of a series of 3 blog posts where we’ll be exploring the Openview ecosystem. To begin with, we’re looking at how Openview can help manage your agency. Agency is in constant change, staff, compliance, working practices and this is only going to accelerate. For example, agents are seeing changes to the stamp duty holiday, right to rent changes are due whilst changes to the Section 8 form has come in. With all this constant change, it has never been such an important time to manage your business and bring order to this confusing change, enabling you to work on the business and not fire fight in the never-ending additions being put against you. That’s where our Openview property software comes in. Openview allows you to manage your agency through three different diverse …

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Automation

Collaboration With Automation

“Stop fighting the inevitable and embrace the change.” The first and foremost emotion which people exhibit when AI or automation is mentioned is FEAR. Fear of the unknown and the dread of not being in control, all mixed in with a deep set Apathy as there are those that also believe it will take their jobs, or they struggle with the concept of not being in control. Simply put, IT WON’T. We have worked with Letting and Estate Agents for the past 33 years and we empathise deeply with the legislative pain that in particular letting agents have suffered in the past 2 years. However, it is now time to do something about it, take the bull by the horns and embrace technological advancement. We are not talking about machines meeting people at houses and taking them for tours, that’s just a gimmick. What we are talking about is taking …

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Business Growth

How To Gain New Instructions

As a letting or estate agent working in such a competitive market, instructions are crucial in order to grow your business. We at VTUK are aware that finding instructions is becoming more and more difficult as vendors and landlords go online and become harder and harder to find. As well as this, many landlords are exiting the industry as more and more compliance is introduced whilst vendors are continually being put off by the speed of the sales process. That’s where our Openview property software comes in. Openview is your forever software, with all this constant change Openview brings order to your confusion enabling you to work on the business rather than fire fighting in it. For example, our Openview software provides you with the tools needed to stand out in such a competitive environment and gain new instructions. Openview Toolbox features a repair reporting tool we call Task Manager. …

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Compliance

Register Your Agency With HMRC

With just weeks to go until the deadline, letting agents must register themselves with HMRC to remain AML compliant. By June 10th 2021, any letting agent, residential or commercial who lets property at or above 10,000 euros or £8,600 or more per month must register. Of course these changes came in last year under the Fifth Money Laundering Directive bringing agents in line with estate agents, so many letting agents will already be compliant. Further information can be found on HMRC’s website – https://www.gov.uk/guidance/registration-guide-for-estate-agency-businesses. Registering an agency is much more than simply clicking register, agents must put certain documents in certain places in order to remain anti-money laundering compliant. As well as this, there are clear, defined procedures that need to be put in place in order for agents to remain completely compliant. Agents must be aware of customer due diligence, the roles and responsibilities of their staff, whilst an …

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