How automation has changed the world and can change agency as well
Throughout the years, various companies and individuals have integrated automation with their day-to-day lives in or order to help improve the way their business functions and the productivity of tasks. Automation involves minimising human input and applying technology to drive efficiency – particularly in tasks that are laborious and time-consuming. This is often done to produce and deliver both goods and services. An example of an automated innovation that changed the world is the arrival of the Automated Teller Machine (more commonly known as ATMs), with Barclays bank the first to install an ATM anywhere in the world in 1967, meaning people no longer had to rely on tellers at banks – which typically closed mid-afternoon – to access their cash. Such technology was the pre-cursor to the machines we now see in coach, bus and train stations, and airports too, as well as supermarkets and certain fast-food chains in …