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Lettings Tips

Is Bad Air Polluting Your Home?

How can you ensure the air in your home is clean? Simple things can improve the air quality within your property. Keeping the home well aired, preventing condensation and monitoring the condensation within the property are just some of the things to consider as a letting agent, landlord or even as a estate agent selling a property. Should your property be located in a major city such as London, these tips are especially important as the air outside can seek in. The BBC have put together a useful tool you can use to check how polluted your street is. Click here to find it. Open Your Windows Opening your windows will ensure your property is well ventilated. We know if you’re an agent, doing this might not be possible so we recommend instructing the tenant to do this from the beginning of the tenancy. Condensation Condensation can cause damp and …

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Repair Reporting

Domestic Abuse And The Silent 999

Whoever you are, domestic abuse can affect anyone of us. It’s estimated over 2 women a week die at the hands of their partner as a result of domestic abuse. As an agent or landlord, you may have silently noticed this abuse coming through from your tenants as rental repair reports. For example, your tenants may have reported noise complaints, breakages or continuous repairs to walls, windows, external doors or locks through Openview’s Task Manager. How Can You Help? Should you feel one of your tenant’s is suffering from domestic abuse, you should point them in the direction of the National Domestic Violence Helpline by passing on their number, 0808 2000 247. Information about the helpline should also be stated at the start of the tenancy. The Silent 999 You should also advise your tenant on how to make a Silent 999 call. This allows them to phone 999 silently, …

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Guarantee A Successful Software Implementation

Before you begin implementing you should consider three things, your vision, plan and project momentum. What If My Implementation Fails? Should your software implementation fail to be beneficial, there’s always more than one reason to blame. Typically, it tends to be you (the customer) that influences an inefficient system, by setting out with no vision, a lack of momentum and no communication with your staff, the end result will eventually lead to software being installed incorrectly and inefficiently. For example, a company with 400 users may see low cost software and implementation costs but may not reap the benefits of the software by utilising its tools to improve revenue, costs and customer experience, whilst at the same time improve staff morale and integrate the software further within the business in the future. Know The Benefits From our experience, a business that successfully implements CRM has a clear vision of why …

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HHSRS Checklist: Size

Size is just one of 28 hazards you need to consider on the HHSRS (Housing Health And Safety Rating System) checklist. When it comes to the size of your property, assessing whether your property is overcrowded is a vital part of complying with the Homes (Fitness For Human Habitation) Bill. Is my property overcrowded? To assess whether your property is overcrowded you should abide by the “space and room standard”. This involves counting the number of people living in the property whilst measuring the number of rooms and floor space. As well as this, you should ensure your rooms are of adequate size. Available for all Openview and VTUK users, our e-guide outlines in detail how to assess whether you property is overcrowded, download it on our Openview Enterprise Facebook Group.

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Estate Agent Tips

How Can I Use Drones To Market My Property?

We asked our drone expert, Jae, for some guidance into how agents can use drones to enhance their marketing. How can agents use drones to enhance their marketing? An agent I’d expect would use a drone in order to take pictures of any property they have. I’m under the impression at the moment that it’s normally the case of a higher end property or a property with a decent amount of area around it. Offering drone photography is certainly a fantastic way to stand out as an agency and gain new instructions, although the operator flying the drone would need a licence to fly over any property or any area in which have people operating. Do you need to be a qualified pilot to fly a drone? You do need to be a qualified pilot to fly a drone. You need to take a short course which currently takes about …

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Lettings Tips

What’s A Landlords Biggest Concern?

VTUK carried out some research to find out what the ten top concerns landlords have in today’s property industry. Here’s what we found… “My tenants won’t pay the rent?” Many landlords are concerned what to do if their tenants don’t pay their rent. Making the Section 21 process clear with your landlord, whilst utilising our Openview software to automate the arrears process could reassure them, you as the letting agent are managing the rental process efficiently. “My tenants could sublet?” Landlords are concerned if their tenants start subletting their property. Make it clear with your landlord that tenants need permission to do this beforehand whilst ensuring a term is in place in your tenancy agreement for subletting. “My tenants could damage the property?” Managing the rental process is key. Think about using Openview’s repair reporting tool, to give tenants the ability to report any repairs directly to the landlord or …

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