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Top tips for estate and letting agents from property software expert and Openview MD Peter Grant

Peter Grant, MD of Openview discusses how to future-proof your business and be able to work on your business rather than in your business!

Being able to read the room and put the right actions in place to generate the right results all year round is crucial for agents, so it pays to have some foresight into what might happen in the future so you can plan accordingly.

Throughout the years, various companies and individuals have integrated automation with their day-to-day lives in or order to help improve the way their business functions and the productivity of tasks. Automation involves minimising human input and applying technology to drive efficiency – particularly in tasks that are laborious and time-consuming. This is often done to produce and deliver both goods and services. An example of an automated innovation that changed the world is the arrival of the Automated Teller Machine (more commonly known as ATMs), with Barclays bank the first to install an ATM anywhere in the world in 1967, meaning people no longer had to rely on tellers at banks – which typically closed mid-afternoon – to access their cash. Such technology was the pre-cursor to the machines we now see in coach, bus and train stations, and airports too, as well as supermarkets and certain fast-food chains in …

To enable a new era for the property market, connectivity needs to become a priority for estate agents looking to take their business to the next level and provide an even better service to their customers. We will be running meetings with the Coadjute team across various dates in January 2022, where you can find out more about our new features within Openview.

We have all heard the terrible forecasts and listened to Sir David Attenborough’s speeches on the environment and the “We still have time to act” message could not be more central in all our thoughts, including the Government. There can be no doubt that the biggest thing to affect the UK property industry over the next 10 years will be environmental sustainability and the adverse effects of global warming. This is based on the simple fact that a massive 40% of the UK’s emissions come from households. Yet, in speaking to our agents at the coal face we have found that very few (less than 5%), actually have a policy, to achieve net-zero by 2050, especially worrying when this date is set in Law and even more surprising when over 50% of our clients recognised sustainability as a “very serious” issue for the industry. Maybe the explanation is in that …